Contact information
CONTACT INFORMATION
Last updated: July 21, 2026
EMYERRE is committed to providing clear and accessible customer support. You may contact us regarding products, orders, payments, delivery, returns, refunds, complaints or any other matter related to our online store.
Company Information
Legal company name: SICLOPAY LTD
Trading name: EMYERRE
Legal form: Private limited company
Country of incorporation: Cyprus
Contact Details
Email: contact@emyerre.com
Telephone: +357 77 582719
Website: emyerre.com
Business Address
SICLOPAY LTD — EMYERRE
Spyrou Kyprianou Avenue 14
Office 1
3070 Lemesos
Cyprus
Customer Support
For assistance concerning an existing order, please include the following information in your message:
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Your full name;
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Your order number;
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The email address used during checkout;
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A clear description of your request;
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Photographs or videos, where the request concerns a damaged, defective or incorrect product.
Providing complete information helps us review and resolve your request more efficiently.
Order Changes and Cancellations
To request an order cancellation, address correction or other modification, contact us as soon as possible at:
We will make reasonable efforts to accommodate the request. However, changes or cancellations cannot be guaranteed after the order has entered processing or has been dispatched.
Returns and Refunds
Before returning a product, contact us at:
Products should not be sent without first reviewing our Return and Refund Policy and receiving the applicable return instructions.
The business address displayed on this page should not automatically be treated as the return address unless it is confirmed in the return instructions provided by our customer support team.
Shipping and Delivery Questions
For questions about tracking, delayed deliveries, missing packages or orders marked as delivered, please include:
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Your order number;
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Your complete delivery address;
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The tracking number, when available;
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A brief explanation of the issue.
Tracking updates are provided by the applicable carrier and may occasionally take additional time to appear.
Complaints
Complaints may be submitted by email to:
Your complaint should include a clear description of the issue and the resolution you are requesting. SICLOPAY LTD will review customer complaints in good faith and respond within a reasonable period.
Submitting a complaint directly to us does not limit any mandatory right to contact a consumer protection authority, dispute-resolution body or competent court.
Privacy Requests
For requests concerning personal information, including access, correction, deletion or other applicable data protection rights, contact:
Please write “Privacy Request” in the email subject line and provide enough information for us to identify the relevant account or transaction.
We may request reasonable verification before processing a privacy request.
Intellectual Property Notices
Copyright, trademark or other intellectual property concerns may be sent to:
Please identify the protected material, the content being reported and the basis of your request.
Final Contact Details
SICLOPAY LTD — EMYERRE
Spyrou Kyprianou Avenue 14
Office 1
3070 Lemesos
Cyprus
Email: contact@emyerre.com
Telephone: +357 77 582719
Website: emyerre.com